9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 9718798798
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy login access.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure a strong internet connection by checking your signal. Wait for the "send OTP" button to be clickable, then click it and wait for the OTP to arrive. If it doesn't arrive within a reasonable timeframe, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw collected bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, all Know Your Customer (KYC) details must be filled and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours. This delay can occur due to the payment processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings are exclusive to gaming use and cannot be withdrawn or used by anyone else. You can withdraw any earnings made from playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the winnings it generates.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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